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    Legal and policy questions in the United States

    Summary of Applicable Digital Accessibility Laws Around the World

    Americans with Disabilities Act (1990)

    Covers:

    Title II – State and Local Government Programs 

    Title III – Public Accommodations (12 categories) 

    Requires “effective communication” – anything that communicates between a covered entity and the public must be communicated effectively to/from people with disabilities. Covers online communications: websites, mobile apps, games, etc.

    Website and mobile app regulations under Title II expected from Department of Justice in Spring 2023.

    Enforceable by

    • Department of Justice
    • federal agencies
    • private lawsuits

    Examples of enforcement: 

    U.S. v. CVS Pharmacy, Inc. – Department of Justice settlement requiring CVS to make its online vaccine portal accessible

    Robles v. Domino’s Pizza – 9th Circuit Court of Appeals held that public accommodations such as Domino’s Pizza with physical locations must make their websites and mobile apps accessible. District Court granted summary judgment to Mr. Robles because the Domino’s website was not accessible, and required Domino’s to make its website compliant with WCAG 2.0 and pay Mr. Robles $4,000 in damages. Settlement reached to make mobile app accessible. National Federation of the Blind of Washington v. Boeing Employees Credit Union – settlement to make online and mobile banking accessible to people with vision and print disabilities.

    Section 504 of the Rehabilitation Act (1973)

    • Covers any entity that receives federal funding
    • Requires “effective communication”
    • Enforceable by federal agencies and private lawsuits

    Examples of enforcement:

    Fernandez v. Duke University – lawsuit and settlement under which Duke will retain an expert in providing accessible materials to blind students in higher education and work with the consultant to revise its policies and guidelines regarding materials in alternative format that are intended to provide blind students at Duke with accessible course materials, including textbooks and other instructional materials, in a timely manner prior to use by the instructor in the course.

    Section 508 of the Rehabilitation Act (1998)

    • Covers federal agencies
    • Requires any technology purchased, developed, or used to be accessible
    • Requires WCAG 2.0 Level AA compliance

    Examples of enforcement:

    National Federation of the Blind v. Office of Personnel Management – lawsuit and settlement requiring OPM to make online health benefit information accessible to people with vision and print disabilities.

    National Federation of the Blind v. Social Security Administration – lawsuit and settlement to make SSA Visitor Intake Processing kiosks accessible to blind patrons.

    21st Century Communications and Video Accessibility Act (2010)

    • Covers advanced communication services and products and video programming
    • Requires web browsers to be accessible on mobile devices, hearing aid compatibility, audio description, closed captioning, and accessibility of on-screen menus and guides

    Seeking compliance? You’re in good company

    American Chemical Society
    The California State University
    Disability Right North Carolina
    Educational Testing Service
    Follett Corporation
    Franklin Covey Company
    macmillan learning
    National Board of Medical Examiners
    Olo
    KSE Outdoor Sportsman Group, LLC
    Oxford University Press
    Pursuant Health, Inc.
    Sage Publishing
    Staples
    VeSync, Co.

    Let’s Get Started

    Need Information? We’re Here To Help You.

    Seeking compliance?
    You’re in good hands

    When you need 

    The knowledge leader in accessibility

    A team with a high level of technical expertise in accessibility 

    A team with a complete understanding of how people with disabilities can and should interact with your product or service

    then TFA is the team you’re looking for.

    Legal and policy questions in Canada

    Summary of Applicable Digital Accessibility Laws Around the World

    Accessible Canada Act (2019)

    • Covers information and communication technology of government agencies, banks, federal transportation, and broadcasting and telecommunications
    • Sets WCAG 2.0 Level AA compliance as the standard
    • Requires published accessibility plans, 3-year updates, and progress reports
    • Requires feedback process
    • Enforceable by government (fines up to $250,000)

    Accessibility for Ontarians with Disabilities Act (2005)

    • Covers new government (since 2012) and large business (since 2014) websites and web content 
    • Sets WCAG 2.0 Level AA as the standard for business websites
    • Enforceable by government (daily fines up to $100,000)

    Accessibility for Manitobans Act (2013)

    •  Covers government agencies (by 2023), public sector organizations, libraries and educational institutions (by 2024), and the private sector (by 2025)
    • Applies WCAG 2.1 Level AA

    Nova Scotia Accessibility Act (2017)

    Seeking compliance? You’re in good company

    American Chemical Society
    The California State University
    Disability Right North Carolina
    Educational Testing Service
    Follett Corporation
    Franklin Covey Company
    macmillan learning
    National Board of Medical Examiners
    Olo
    KSE Outdoor Sportsman Group, LLC
    Oxford University Press
    Pursuant Health, Inc.
    Sage Publishing
    Staples
    VeSync, Co.

    Let’s Get Started

    Need Information? We’re Here To Help You.

    Seeking compliance?
    You’re in good hands

    When you need 

    The knowledge leader in accessibility

    A team with a high level of technical expertise in accessibility 

    A team with a complete understanding of how people with disabilities can and should interact with your product or service

    then TFA is the team you’re looking for.

    Legal and policy questions in the European Union

    Summary of Applicable Digital Accessibility Laws Around the World

    European Web Accessibility Directive (EU 2016/2102)

    • EN 301 549 digital accessibility standard – Adopts WCAG 2.1 Level AA
    • Requires EU and member countries to adopt the standard for public sector accessibility
      • New websites since 2018
      • Legacy websites by 2020
      • Mobile apps by 2021

    EU Directive 2019/882

    • Requires EU and member countries to adopt accessibility requirements for products and services (e.g., computer hardware, payment terminals, electronic communication services, transportation service information, websites and mobile apps, e-books, e-commerce services)

    Seeking compliance? You’re in good company

    American Chemical Society
    The California State University
    Disability Right North Carolina
    Educational Testing Service
    Follett Corporation
    Franklin Covey Company
    macmillan learning
    National Board of Medical Examiners
    Olo
    KSE Outdoor Sportsman Group, LLC
    Oxford University Press
    Pursuant Health, Inc.
    Sage Publishing
    Staples
    VeSync, Co.

    Let’s Get Started

    Need Information? We’re Here To Help You.

    Seeking compliance?
    You’re in good hands

    When you need 

    The knowledge leader in accessibility

    A team with a high level of technical expertise in accessibility 

    A team with a complete understanding of how people with disabilities can and should interact with your product or service

    then TFA is the team you’re looking for.

    Legal and policy questions in Australia

    Summary of Applicable Digital Accessibility Laws Around the World

    Disability Discrimination Act (1992)

    • Requires reasonable access to online information and services
    • Australian Human Rights Commission guidance recommends WCAG 2.0 Level AA

    Seeking compliance? You’re in good company

    American Chemical Society
    The California State University
    Disability Right North Carolina
    Educational Testing Service
    Follett Corporation
    Franklin Covey Company
    macmillan learning
    National Board of Medical Examiners
    Olo
    KSE Outdoor Sportsman Group, LLC
    Oxford University Press
    Pursuant Health, Inc.
    Sage Publishing
    Staples
    VeSync, Co.

    Let’s Get Started

    Need Information? We’re Here To Help You.

    Seeking compliance?
    You’re in good hands

    When you need 

    The knowledge leader in accessibility

    A team with a high level of technical expertise in accessibility 

    A team with a complete understanding of how people with disabilities can and should interact with your product or service

    then TFA is the team you’re looking for.

    Legal and policy questions in Israel

    Summary of Applicable Digital Accessibility Laws Around the World

    Equal Rights of Persons with Disabilities Act, Israel Standard 5568 (2017)

    • Applies to public entities and private organizations that offer public services
    • Applies WCAG 2.0 Level AA
    • Enforceable by private lawsuit

    Seeking compliance? You’re in good company

    American Chemical Society
    The California State University
    Disability Right North Carolina
    Educational Testing Service
    Follett Corporation
    Franklin Covey Company
    macmillan learning
    National Board of Medical Examiners
    Olo
    KSE Outdoor Sportsman Group, LLC
    Oxford University Press
    Pursuant Health, Inc.
    Sage Publishing
    Staples
    VeSync, Co.

    Let’s Get Started

    Need Information? We’re Here To Help You.

    Seeking compliance?
    You’re in good hands

    When you need 

    The knowledge leader in accessibility

    A team with a high level of technical expertise in accessibility 

    A team with a complete understanding of how people with disabilities can and should interact with your product or service

    then TFA is the team you’re looking for.

    Tech for All, Inc.

    P.O. Box 213473

    Royal Palm Beach, FL 33421

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